Internet Access

How to Get a District-Loaned Hotspot

District-loaned hotspots are provided to students in grades 3-12 that meet the following criteria: 

1) Parent indicated in Data Confirmation (registration) that their student does not have home internet access, AND

2) Student does not already have a hotspot checked out to them.  

If you feel that your student meets the criteria or you have questions about the status or process, please contact your school for more information. 

How to Get Home Internet Access

We understand that while not all students qualify for a district-loaned hotspot they may still require connectivity at home that the district is unable to provide.  We encourage families to reach out to Tech Exchange, our community partner, to explore low-cost options for home digital access.


Tech Exchange can help families apply for low-cost home broadband through local Internet Service Providers like Comcast and AT&T.

TECH EXCHANGE TECH HUB

They can also help students with their hotspots and with improving digital skills as they offer workshops for students and families

LIFELINE SUPPORT

Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25.  

For more information: https://www.lifelinesupport.org/get-started/

Getting Help with a District-Loaned Hotspot

YOUR (OR YOUR STUDENT'S) SCHOOL

They can help you if you have issues with:

OUSD TECH REPAIR HUBS

OUSD Tech Repair Lab Flyer-1.png
OUSD Tech Repair Lab Flyer-Espanol.png

Use the resources below to learn more about how to connect to the internet.

Pro-Tips for Troubleshooting Hotspots

Problemas con su Hotspot:  Consejos

#OaklandUndivided & Content Filtering One-Pager (English, Spanish, Cambodian, Arabic, Vietnamese, Chinese)

Instructional Videos

How to Connect Your Chromebook to a Hotspot

Cómo Conectar su Chromebook a un Punto de Acceso Personal

*ONLY WORKS ON DISTRICT CHROMEBOOKS PROVIDED TO STUDENTS*

An important update is the OUSD Student Wifi Access Map. Locations on this map correspond with select OUSD school sites and they feature a WiFi network called OUSD Chromebook. Signal strength has been turned up at these locations, and families can drive up to one of the sites and connect. This WiFi service is for those families who do not have a viable internet option at home or who just need to connect to a stable and robust wifi signal. OUSD Chromebooks will automatically connect to the network. We will continue to add more sites based on results and requests from the Google Form survey available in the map description.