Help with OUSD Chromebooks
Getting a Chromebook from #OaklandUndivided
Complete the Tech Check Survey (you will receive an email/SMS indicating if you are approved)
Your student's school will contact you about pick-up process
You will need to sign a waiver (available upon pick-up)
Loaner Chromebooks versus #OaklandUndivided Chromebooks (printable)
Getting Help with an #OaklandUndivided Chromebook
TECH EXCHANGE TECH HUB
Address: 2530 International Blvd, Oakland, CA 94601
Phone (Call/Text): (510) 866-2260
Hours of Operation: Wed. 12-5pm, Sat. 10-3pm. No appointment is necessary.
Parental Controls, Gmail Accounts, Chromebook Management, and Clever Access (printable)
Updating the Chromebook's Operating System (to fix issues): Google Online Tutorial
Updating Chromebook Operating System (printable)
Check the mic settings: Can be done in Zoom under Audio Settings and on the Chromebook, also in Audio Settings.
How do students sign into Chromebooks?
#OaklandUndivided & Content Filtering One-Pager (English, Spanish, Cambodian, Arabic, Vietnamese, Chinese)
Oakland Undivided Hotspots come with built-in content filtering via WebTitan by TitanHQ
Oakland Undivided Chromebooks are not managed by OUSD as they are personal computers. Parents may wish to increase parental controls for these devices. Learn how:
Families with Comcast or a different internet service provider may also want to add parental controls as most providers make this optional.
Parent Guide to setting up Parental Controls and Gmail Accounts (revised resource from Bret Harte)